Role Overview:

As a Business Development & Sales Executive, you’ll be at the forefront of our client engagement strategy, building relationships, driving revenue, and shaping the future of Xelerate. This is a role that combines interpersonal skill with strategic insight, perfect for individuals who thrive in a dynamic environment and enjoy the thrill of closing deals.

Responsibilities:

• Identify and engage potential clients in need of business process outsourcing (BPO) solutions, with a focus on customer service excellence.
• Conduct targeted outreach through calls, emails, and networking to generate new business leads.
• Build and nurture strong client relationships, understanding their needs and tailoring our solutions to add value.
• Collaborate with our team to develop proposals and presentations that showcase the benefits of Xelerate’s offerings.
• Track and manage sales pipelines, setting clear goals to meet or exceed sales targets.
• Participate in regular strategy sessions to refine outreach tactics and share insights into market trends and opportunities.

Ready to Make an Impact?

If you’re motivated to succeed, passionate about helping clients, and eager to be part of a transformative journey in the BPO industry, Xelerate could be your perfect fit.

Apply today and take the next step in a rewarding career where your skills, ideas, and enthusiasm drive both your success and ours.

Ideal Candidate:

We’re looking for dynamic go-getters who see challenges as opportunities and are driven to exceed targets. If you have these qualities listed below, you might be a superb fit for the role!

Role Overview:

Dive into a role that blends interaction with impact. As an Outbound Customer Support Specialist, your voice is the bridge between clients and crucial services. Are you ready to make a difference? Here’s what you’ll do:

Responsibilities:

• Engage with leads via outbound calls to schedule medical and insurance-related appointments.
• Uphold the required communication standards to ensure client satisfaction.
• Accurately log all call activities, ensuring detailed record keeping.
• Collaborate with your team to achieve, and ideally exceed, targeted goals.

Shifts Available:

• Morning Shift: 9 AM to 6 PM
• Afternoon Shift: 11 AM to 8 PM

Why Join Us?

At Xelerate, you’re not just joining any team — you’re stepping into a company that values its people and is passionate about changing the game in customer service. Here’s why you should be excited to be part of our team:

Great Location: Our office is right in Wisma Sunway Big Box (Iskandar Puteri), surrounded by shopping, dining, and entertainment. It’s the perfect spot to enjoy your breaks or wind down after work.

We Take Care of Our Own: At Xelerate, we believe in creating a supportive and inclusive environment. We want every team member to feel valued, and we’re committed to making your workday as smooth as possible.

Be a Part of Our Journey: You’ll be joining our pioneer team, playing a key role in shaping the future of Xelerate. This is your chance to help build something amazing and make a real impact from day one.

Free Parking, No Hassle: Enjoy the convenience of free parking at the office, so you don’t have to worry about extra costs or stressful commutes.

Tools to Succeed: We equip our team with the latest tech and resources to ensure you have everything you need to do your best work and grow your skills.

Your Ideas Matter: At Xelerate, every role is important. We love hearing new ideas and giving you the chance to bring them to life, making sure your contributions help shape our success.

Join Xelerate, where your work is appreciated, and together, we’ll redefine customer service excellence!

Ideal Candidate:

Xelerate is searching for go-getters eager to turn every challenge into an opportunity. If you meet these requirements listed below, then you might just be the person we’re looking for!