Privacy Policy

Xelerate Sdn Bhd is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website.

1. Information We Collect

– Personal Information: We collect personal data that you voluntarily provide to us, such as your name, email address, phone number, and company details when you fill out contact forms, subscribe to newsletters, or inquire about our services.

– Non-Personal Information: We may also collect non-personal data, including your IP address, browser type, and website usage patterns, through cookies and other tracking technologies to improve your browsing experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

– To provide you with information about our services and respond to your inquiries

– To send you newsletters, updates, or promotional materials (with your consent)

– To analyze website traffic and usage to enhance user experience

– To comply with legal obligations and protect our legal rights

3. Data Sharing and Disclosure

Xelerate Sdn Bhd does not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website or delivering services to you. These third parties are bound by confidentiality agreements and are required to keep your information secure.

4. Data Security

We implement robust security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, update, correct, or delete your personal information held by us. If you wish to exercise any of these rights, please contact us at sales@xelerate.co. We will process your request in compliance with applicable laws.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly for the latest information on our privacy practices.